Terms of service

Last updated: 1st March 2026

These Terms of Service ("Terms") apply to your use of the CowSki Australia website and any purchases made through our store.

By accessing our website or placing an order, you agree to these Terms.

If you do not agree, please do not use our Services.

1. About Us

This website is operated by CowSki AU ("we", "us", "our").

Business details:

Business name: CowSki AU
Address: CowSki AU, PO BOX 6315, Kincumber, NSW 2251, Australia
Email: info@cowski.com.au

2. Who Can Use Our Website

To place an order, you must:

  • Be at least 18 years old, or have permission from a parent or guardian

  • Provide accurate and complete information when purchasing

You are responsible for keeping your account details secure.

3. Product Information

We aim to ensure all product descriptions, images, and prices are accurate. However:

  • Colours may vary slightly depending on your device

  • Availability may change without notice

  • We reserve the right to correct errors or update information

If a pricing error occurs, we may cancel the order and provide a refund.

4. Orders and Payment

When you place an order:

  • Payment must be completed before dispatch

  • You will receive an email confirmation

  • We reserve the right to cancel orders suspected of fraud or misuse

Accepted payment methods are shown at checkout.

5. Shipping and Delivery

Delivery timeframes are estimates only and may vary due to factors outside our control.

We are not responsible for delays caused by:

  • Postal carriers

  • Customs or weather disruptions

  • Incorrect delivery details provided by customers

Full shipping details are outlined in our Shipping Policy.

6. Returns and Refunds (Australian Consumer Law)

Our Returns Policy operates in accordance with Australian Consumer Law.

This means you are entitled to a repair, replacement, or refund if products:

  • Are faulty or damaged

  • Are not as described

  • Are not fit for their intended purpose

We do not offer refunds for change of mind unless stated in our Returns Policy.

7. Use of Our Website

You agree not to:

  • Use the website for unlawful purposes

  • Interfere with the site’s operation or security

  • Attempt to copy, distribute, or misuse content

We may restrict access if misuse is detected.

8. Intellectual Property

All content on this website — including branding, product images, text, and design — belongs to CowSki Australia.

You may not copy or reproduce any content without written permission.

9. Limitation of Liability

To the extent permitted by law, we are not liable for:

  • Indirect or consequential losses

  • Delays outside our reasonable control

Nothing in these Terms excludes rights you have under Australian Consumer Law.

Our liability is limited to the purchase price of the product.

10. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and handle personal information.

11. Changes to These Terms

We may update these Terms from time to time.

Any changes will take effect once published on our website.

12. Governing Law

These Terms are governed by the laws of Australia.

Any disputes will be handled in the courts of the relevant Australian jurisdiction.

13. Contact Us

If you have any questions about these Terms, please contact:

CowSki AU
Email: info@cowski.com.au
Address: CowSki AU, PO BOX 6315, Kincumber, NSW 2251, Australia